Privacy Policy

Privacy Policy for Lucio’s Marina

Effective date: 01/09/2024

Introduction

Welcome to Lucio’s Marina. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose and protect your information when you interact with us through our website or in person.

Information We Collect

Personal information: Personal information held by the company may include your:

• Name and date of birth

• Residential and business postal addresses, telephone/ mobile numbers and email addresses

• Bank account and/or credit card details for agreed billing purposes

• Any other information you may share with us

Usage Data: We may also collect information about your interactions with our website, such as:

• IP address

• Browser type and version

• Pages visited and time spent on our site

• Referring website or app

How we use your information

We use your personal information for the following purposes:

• To process and manage your reservations and orders

• To communicate with you regarding your bookings, orders, or inquiries

• To provide customer support and improve our services

• To process payments and manage billing

• To send promotional materials, updates, and offers (if you have opted in)

• To comply with legal obligations and protect our legal rights

How We Share you Information

We may share you personal information with:

Service Providers: Third-party companies that provide services on our behalf, such as payment processors, reservation systems, and marketing platforms.

Legal Authorities: If required by law, or in response to legal processes, or to protect the rights and safety of Lucios Marina and its users.

Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our business.

Cookies and Tracking technologies

We use cookies to enhance your browsing experience, analyse site traffic and personalise content. Cookies are small files placed on your device that allows us to recognise and remember your preferences. You can adjust your browser settings to refuse settings.

Data Security 

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct any inaccuracies in your information

• Deletion: Request that we delete your personal information

• Objection: Object to the processing of your information for certain purposes

• Withdrawal of Consent: Withdraw your consent to processing where applicable

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or through other social or communication channels. Your continued use of our services after such updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or data practices, please contact us at:

Lucio’s Marina

The Noosa Marina
2 Parkyn Court Tewantin 4565

(07) 5470 2331
eat@luciosmarina.com

Thank you for choosing Lucio’s Marina. We value your trust and are committed to safeguarding your personal information.